The conclusion we reached was that we should narrow our range of trucks down to a single brand:Hino.

Owner's Voice

TRUCKS

Radifleet Sdn. Bhd. / Malaysia

Mr. Ir. Zuhairi Yusoff
General Manager

“Our company provides medical waste disposal and hospital linen laundry services, as well as vehicle management services for medical vehicles such as ambulances.

“We use trucks mainly for transporting medical waste and for our linen and laundry services. We have operated trucks from a broad range of brands over the years since our company was founded, but we hadn’t used a Hino until two years ago.We were too busy running our business and didn’t have the time to evaluate or review our trucks’ performance.

“So a few years ago, we initiated a thorough study of what different brands of trucks had to offer, including their performance, equipment and reliability, as well as dealership support and other added values. The conclusion we reached based on our six-month study was that we should narrow the range of trucks we operate down to a single brand, and that brand should be Hino.

“We immediately decided to purchase Hino trucks, and have been adding to our fleet every year since. At this pace, our fleet should be entirely made up of Hino trucks by around 2020. If our business continues to grow at this rate, we may be operating over 100 trucks by then.

“So a few years ago, we initiated a thorough study of what different brands of trucks had to offer, including their performance, equipment and reliability, as well as dealership support and other added values. The conclusion we reached based on our six-month study was that we should narrow the range of trucks we operate down to a single brand, and that brand should be Hino.

“We immediately decided to purchase Hino trucks, and have been adding to our fleet every year since. At this pace, our fleet should be entirely made up of Hino trucks by around 2020. If our business continues to grow at this rate, we may be operating over 100 trucks by then.

“What Hino Motors Sales (Malaysia) Sdn. Bhd. assured us when we decided to go with Hino was that they would provide training for our mechanics and drivers. Other brands were open to providing driver training, but Hino was the only company that agreed to provide training for our mechanics as well.

“In addition to this, the large number of Hino service outlets in Malaysia was another factor in our decision. This gave us assurance that should any of our trucks break down in some nondescript location, they would still be able to receive Hino’s services.

“Since our company’s motto is ‘Fast, Reliable, and Consistent’ we want to partner with a truck brand that is also fast, reliable, and consistent. Of course, when we say ‘Fast,’ we mean fast with an emphasis on safety.”