Sustainability Report
Starting with the 2023 edition, non-financial information is reported together with financial information in the Integrated Report.
Integrated Report

Backnumber
2021 Report
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Download by chapter
- Corporate Information / History of Hino Motors(998KB)
- Top Message(254KB)
- The HINO Credo & Course of Action(92.3KB)
- Realizing a sustainable world(4.05MB)
- Hino Motors business model
- Challenge 2025, the medium to long-term strategy
- The 3 Goals
- 「Best-fit products incorporating safety and environmental technologies」
- 「“Total Support” That Underpins Our Customers’ Business」
- 「New Activity Areas」
- Environmental management(1.56MB)
- Hino’s Strategies and Initiatives and the Sustainable Development Goals (SDGs)(8.90MB)
- CSR Management(221KB)
- TOPIC: Tokyo 2020 Paralympic Games —Helping Transport Wheelchair Athlete—(170KB)
-
Environment(3.31MB)
- Environment Initiative Plan(5-year action plan)
- 2020 Environmental Initiative Plan
- 2025 Environmental Initiative Plan
- Six Challenges (Initiatives)
- CHALLENGE! 1 New Vehicle Zero CO2 Emissions Challenge
- CHALLENGE! 2 Life Cycle Zero CO2 Emissions
- CHALLENGE! 3 Factory with Zero CO2 Emissions
- CHALLENGE! 4 Challenge of Minimizing and Optimizing Water Usage
- CHALLENGE! 5 Challenge of Achieving Zero Waste
- CHALLENGE! 6 Challenge of Minimizing the Impact on Biodiversity
- Compliance
- Environmental Management
- Various Environmental Data
- Other Activities
- Environment Initiative Plan(5-year action plan)
-
Social(3.78MB)
- Safety
- Health
- Quality
- Respect for Human Rights
- Human Resources "Creation" and Work Styles
- Supply Chain
- Social Responsibility Initiatives
-
Governance(372KB)
- Corporate Governance
- Interview with Outside Director
- Compliance and Risk Management
- ESG data(50.6KB)
- GRI Standard Content Index(223KB)
- ISO 26000 Reference(48.0KB)
- Editorial Policy(72.7KB)
- Third-Party Review(80.2KB)
2020 Report
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- Corporate Information / History of Hino Motors(956KB)
- Top Message(169KB)
- The HINO Credo & Course of Action(165KB)
- Realizing a Sustainable World(3.14MB)
- Hino Motors Value Creation
- Challenge 2025, the medium to long-term strategy
- The 3 Goals
「Best-fit products incorporating safety and environmental technologies」
「Total Support customized for each vehicle」
「New Activity Areas」
- Hino’s Strategies and Initiatives and the Sustainable Development Goals (SDGs)(9.04MB)
- CSR Management(267KB)
- TOPIC Team HINO's Respons to COVID-19(175KB)
-
Environment(6.01MB)
- Environment Charter
- Hino Environmental Challenge 2050
- CHALLENGE! 1 New Vehicle Zero CO2 Emissions Challenge
- CHALLENGE! 2 Life Cycle Zero CO2 Emissions
- CHALLENGE! 3 Factory with Zero CO2 Emissions
- CHALLENGE! 4 Challenge of Minimizing and Optimizing Water Usage
- CHALLENGE! 5 Challenge of Achieving Zero Waste
- CHALLENGE! 6 Challenge of Minimizing the Impact on Biodiversity
- Key Performance Data
- Environmental Management
- Material Balance
-
Social(4.51MB)
- Safety
- Health
- Quality
- Human Rights
- Human Resources "Creation" and Work Styles
- CSR Supply Chain
- Social Responsibility Initiatives
-
Governance(651KB)
- Corporate Governance
- Interview with Outside Director
- Compliance and Risk Management
- ESG data(133KB)
- GRI Content Index(1.07MB)
- ISO 26000 Reference(119KB)
- Editorial Policy(135KB)
2019 Report
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Download by chapter
- Corporate Information / History of Hino Motors(1.1MB)
- Top Interview(751KB)
- The HINO Credo & Course of Action(238KB)
- Realizing a Sustainable World(4.6MB)
- Hino Motors Value Creation
- Challenge 2025, the medium to long-term strategy
- The 3 Goals
「Best-fit products incorporating safety and environmental technologies」
「Total Support customized for each vehicle」
「New Activity Areas」
- Hino’s Strategies and Initiatives and the Sustainable Development Goals (SDGs)(10MB)
- CSR Management(305KB)
- Special Feature(2.3MB)
- Working with Customers to Revitalize Communities -Sharing in the Joys of Life on Minami Daito Island-
- Measures to Support Regional Distribution and Logistics -Origins of "Total Support"-
-
Environment(7.4MB)
- Environment Charter
- Hino Environmental Challenge 2050
- CHALLENGE! 1 New Vehicle Zero CO2 Emissions Challenge
- CHALLENGE! 2 Life Cycle Zero CO2 Emissions
- CHALLENGE! 3 Factory with Zero CO2 Emissions
- CHALLENGE! 4 Challenge of Minimizing and Optimizing Water Usage
- CHALLENGE! 5 Challenge of Achieving Zero Waste
- CHALLENGE! 6 Challenge of Minimizing the Impact on Biodiversity
- Key Performance Data
- Environmental Management
- Material Balance
-
Social(5.4MB)
- Safety
- Health
- Quality
- Human Rights
- Human Resources "Creation" and Work Styles
- CSR Supply Chain
- Social Responsibility Initiatives
-
Governance(264KB)
- Corporate Governance
- Interview with Outside Director
- Compliance and Risk Management
- ESG data(159KB)
- GRI Content Index(1.1MB)
- ISO 26000 Reference(147KB)
- Editorial Policy(166KB)
- Third-Party Review(177KB)
2018 Report
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Download by chapter
- Corporate Information / History of Hino Motors(501KB)
- Top Interview(231KB)
- The HINO Credo & Course of Action(1.3MB)
- The HINO Credo
- The Course of Action: One Slogan and Three Goals
「The Course of Action: One Slogan and Three Goals」
「"Total Support" That Underpins Our Customers’ Business」
「New Activity Areas」
- CSR Management(300KB)
- Hino Motors Group CSR
- SDGs Contribution
- Special Feature(3.1MB)
- Working with Customers to Revitalize Communities -Sharing in the Joys of Life on Minami Daito Island-
- Measures to Support Regional Distribution and Logistics -Origins of "Total Support"-
-
Environment(2.7MB)
- Environmental Management
- Material Balance
- Hino Environmental Challenge 2050
- CHALLENGE! 1 New Vehicle Zero CO2 Emissions Challenge
- CHALLENGE! 2 Life Cycle Zero CO2 Emissions
- CHALLENGE! 3 Factory with Zero CO2 Emissions
- CHALLENGE! 4 Challenge of Minimizing and Optimizing Water Usage
- CHALLENGE! 5 Challenge of Achieving Zero Waste
- CHALLENGE! 6 Challenge of Minimizing the Impact on Biodiversity
- Key Performance Data
-
Social(2.9MB)
- Safety
- Health
- Quality
- Human Resources "Creation" and Work Styles
- CSR Supply Chain
- Social Responsibility Initiatives
-
Governance(473KB)
- Corporate Governance
- Interview with Outside Director
- Compliance and Risk Management
- ESG data(103KB)
- GRI Content Index(464KB)
- ISO 26000 Reference(62KB)
- Editorial Policy(72KB)
- Third-Party Review(79KB)
2017 Report
Previous Reports of Social Report in fiscal year 2017
- Special Feature:
"Ton-Ton Kids" Nursery School―Initiative to support employees in their child-rearing years—(1.3MB) - To Our Customers(1.5MB)
- To Our Employees(791KB)
- To Our Business Partners(3.2MB)
- To Our Shareholders(256KB)
- To Local Communities around the World(4.5MB)
Previous Reports of Environmental Report in fiscal year 2017
- Special Feature:Striving to make trucks that customers continue to want~The new Hino Profia and Hino Ranger~(2.2MB)
- Environmental Management(1.3MB)
Environmental Activities
- Products and Services(2.9MB)
- Basic Approach / Most Recent Results and Future Challenges
- Efforts to Fight Climate Change
- Hino Motors' Environmental Technologies
- Environmental Load Reduction Activities Based on Life Cycle Assessment (LCA)
- Eco-Driving Support
- Steps to Reduce, Reuse and Recycle Resources
- Design with Recycling in Mind
- Environmental Activities at the Recycling Stage
- Environmental Conservation & Coexistence in Harmony with Nature
- Helping Improve Air Quality with Technologies for Reducing Vehicle Exhaust Emissions
- Chemical Substance Management
- Manufacturing(4.4MB)
- Basic Approach / Most Recent Results and Future Challenges
- Efforts to Fight Climate Change
- CO2 Emissions Reduction at Production Plants
- Initiatives related to renewable energy
- CO2 Emissions Reduction in Distribution Operations
- Steps to Reduce, Reuse and Recycle Resources
- Recycling Initiatives at Production Plants
- Initiatives for Conserving Water at Factories
- Environmental Conservation & Coexistence in Harmony with Nature
- Considerations toward Biodiversity
- Preserving Forests through Tree-Planting Events
- Applying The Eco-Factory Concept
- Other Matters(5.4MB)
- Basic Approach / Most Recent Results and Future Challenges
- Example of Initiatives
- Environmental Education
- Activities to Raise Environmental Awareness
- Environment-Related Communication with Stakeholders
- The Hino Green Fund Foundation
- Environmental Activities at Group Companies in Japan and around the World
- Fiscal 2017 Environmental Data
- 2020 Environment Initiative Plan (Fiscal 2016 Targets and Achievements)(227KB)
2016 Report
Previous Reports of Social Report in fiscal year 2016
- Special Feature
What We Can Do as a Company for the Safety and Security of Communities (1.0MB) - Special Feature
Our Bonds with Customers and Society (1.2MB) - To Our Customers (1.6MB)
- To Our Employees (1.2MB)
- To Our Business Partners (3.1MB)
- To Our Shareholders (282KB)
- To Our Local Communities around the World (877KB)
Previous Reports of Environmental Report in fiscal year 2016
2015 Report
Previous Reports of Social Report in fiscal year 2015
- Special Feature
Developing Human Resources at the Hino Technical Skills Academy, a New Generation of Master Craftsmen (264KB) - Special Feature
Donating Valuable New Technologies to Automobile Mechanic Vocational Schools (247KB) - To Our Customers (274KB)
- To Our Employees (261KB)
- To Our Business Partners (424KB)
- To Our Shareholders (101KB)
- To Our Local Communities around the World (1.2MB)
Previous Reports of Environmental Report in fiscal year 2015
- Special Feature
Designing vehicles to meet market needs and reducing their environmental burden at the manufacturing and distribution stages (836KB) - Special Feature
Aiming to be a Company that Can Help Society Develop Sustainably (443KB) - Fiscal 2014 Targets and Achievements (578KB)
- Fiscal 2014 Environmental Data
- The 2015 Environmental Initiative Plan (578KB)
2014 Report
Previous Reports of Social Report in fiscal year 2014
- Special Feature
Promoting Safe and Energy-Efficient Driving Skills for Our Customers (1.8MB) - Special Feature
Supporting the Development of the Next Generation of Engineers to Take the Lead in Manufacturing (1.5MB) - To Our Customers (849KB)
- To Our Employees (864KB)
- To Our Business Partners (2.3MB)
- To Our Shareholders (212KB)
- To Our Local Communities around the World (9.6MB)
Previous Reports of Environmental Report in fiscal year 2014
2013 Report
Previous Reports of Social Report in fiscal year 2013
- Special Feature
Assisting Transportation in Disaster-Affected Areas (4.3MB) - Special Feature
Hino Motors Helps Educate the Next Generation (4MB) - To Our Customers (2.5MB)
- To Our Employees (3.1MB)
- To Our Business Partners (2.4MB)
- To Our Shareholders (500KB)
- To Our Local Communities around the World (9.9MB)
Previous Reports of Environmental Report in fiscal year 2013
2012 Report
Previous Reports of Social Report in fiscal year 2012
- Special Feature
Relief Efforts in the Aftermath of the Great East Japan Earthquake (1.3MB) - Special Feature
Improving Customer Service Quality (691KB) - Fiscal 2011 Social Performance Data (398KB)
- Incidence of Recalls and Remedial Measures by Hino Motors in Japan
- Number of employees
- Frequency of Temporary Absences Due to Accidents by Industry
- Participants in Mental Health Care Study Sessions Held for Managers
- Results of Surveys on Employee Morale
Previous Reports of Environmental Report in fiscal year 2012
- Special Feature
Development of Environmentally Friendly and Comfortable Commercial Electric Vehicles (904KB) - Special Feature
"Why Use Hybrids as Commercial Vehicles?" (856KB) - Fiscal 2011 Targets and Achievements (463KB)
- Fiscal 2011 Environmental Data (1.8MB)
- Acquisition of ISO 14001 Certification
- Fiscal 2011 Audit Results
- Hino Motors' Business Activities and Their Environmental Impact in Fiscal 2009
- Participants in Environment-Related Educational Programs in Fiscal 2010
- Environmental Conservation Costs
- Environmental Conservation Costs ((1)Economic results/(2)Reductions from distribution)
- Major Environmental Performance Trends in Fiscal 2011
- Environmental Activities at Plants and Data based on Environment-Related Laws and Regulations
- Acquisition of ISO and EMD Certification by Hino Motors Group
- Main Environmental Data for Hino Group Plants in Fiscal 2011
- The 2015 Environmental Initiative Plan (684KB)
2011 Report
Previous Reports of Social Report in fiscal year 2011
- Social Responsibility Highlight
Developing Exceptional Human Resources is Essential for Advanced Manufacturing
Hino Motors' In-house Skills Accreditation System and Company-wide Capabilities and Competencies Exchange (1.4MB) - Social Responsibility Highlight
The Great East Japan Earthquake Relief Efforts Fulfilling the Mission of a Commercial Vehicle Manufacturer (1.8MB) - Fiscal 2010 Social Performance Data (378KB)
- Incidence of Recalls and Remedial Measures by Hino Motors in Japan
- Number of employees
- Frequency of Temporary Absences Due to Accidents by Industry
- Participants in Mental Health Care Study Sessions Held for Managers
- Results of Surveys on Employee Morale
Previous Reports of Environmental Report in fiscal year 2011
- Environmental Responsibility Highlight
The 2015 Environmental Initiative Plan ---Aiming to be a trusted manufacturer for all stakeholders (1.8MB) - Environmental Responsibility Highlight
Hino Motors' Environmental Technologies---Improving Fuel Efficiency through a New Hybrid System (1.9MB) - Fiscal 2010 Targets and Achievements (463KB)
- Fiscal 2010 Environmental Data (1.7MB)
- Acquisition of ISO 14001 Certification
- Fiscal 2010 Audit Results
- Hino Motors' Business Activities and Their Environmental Impact in Fiscal 2009
- Participants in Environment-Related Educational Programs in Fiscal 2010
- Environmental Conservation Costs
- Environmental Conservation Costs ((1)Economic results/(2)Reductions from distribution)
- Major Environmental Performance Trends in Fiscal 2010
- Environmental Activities at Plants and Data based on Environment-Related Laws and Regulations
- Acquisition of ISO and EMD Certification by Hino Motors Group
- FY2010 Major Environmental Data of Hino Motors Group Production Facility
- The 2015 Environmental Initiative Plan (342KB)
2010 Report
Previous Reports of Social Report in fiscal year 2010
- Highlights of the Social Report 1 (826KB)
- Highlights of the Social Report 2 (703KB))
- Fiscal 2009 Social Performance Data (378KB)
- Incidence of Recalls and Remedial Measures by Hino Motors in Japan
- Number of employees
- Frequency of Temporary Absences Due to Accidents by Industry
- Participants in Mental Health Care Study Sessions Held for Managers
- Results of Surveys on Employee Morale
Previous Reports of Environmental Report in fiscal year 2010
- Highlight of the Environmental Activities 1 (1.0MB)
- Fiscal 2009 Targets and Achievements (299KB)
- Fiscal 2009 Environmental Data (1.7MB)
- Acquisition of ISO 14001 Certification
- Fiscal 2009 Audit Results
- Hino Motors' Business Activities and Their Environmental Impact in Fiscal 2009
- Participants in Environment-Related Educational Programs in Fiscal 2010
- Environmental Conservation Costs
- Environmental Conservation Costs ((1)Economic results/(2)Reductions from distribution)
- Major Environmental Performance Trends in Fiscal 2009
- Environmental Activities at Plants and Data based on Environment-Related Laws and Regulations
- Acquisition of ISO and EMD Certification by Hino Motors Group
- FY2009 Major Environmental Data of Hino Motors Group Production Facility
- 2015 Environment Initiative Plan (299KB)
2009 Report
Previous Reports of Social Report in fiscal year 2009
- Highlights of the Social Report 1 (643KB)
- Highlights of the Social Report 2 (596KB)
- Data collection of Social Report in fiscal year 2008 (264KB)
- Incidence of Recalls and Remedial Measures by Hino Motors in Japan
- Number of employees
- Frequency of Temporary Absences Due to Accidents by Industry
- Participants in Mental Health Care Study Sessions Held for Managers
- Results of Surveys on Employee Morale
Previous Reports of Environmental Report in fiscal year 2009
- Highlight of the Environmental Activities 1 (449KB)
- Highlight of the Environmental Activities 2 (475KB)
- Fiscal 2008 Targets and Achievements (394KB)
- Data collection of Environmental Report in fiscal year 2008 (1.0MB)
- Acquisition of ISO 14001 Certification
- Fiscal 2008 Audit Results
- Hino Motors' Business Activities and Their Environmental Impact in Fiscal 2008
- Participants in Environment-Related Educational Programs in Fiscal 2008
- Environmental Conservation Costs
- Environmental Conservation Costs ((1)Economic results/(2)Reductions from distribution)
- Major Environmental Performance Trends in Fiscal 2008
- Environmental Activities at Plants and Data based on Environment-Related Laws and Regulations
- Acquisition of ISO and EMD Certification by Hino Motors Group
- FY2008 Major Environmental Data of Hino Motors Group Production Facility
- 2010 Environment Initiative Plan (370KB)